General Information
This privacy policy provides an overview of what happens to your personal data when you visit our website or use our webshop. Personal data refers to any information that can identify you as an individual.
1. Responsible Party
The responsible entity for data processing on this website is:
orthoVET AG
Fasanenstrasse 13
4402 Frenkendorf
Switzerland
Phone: +41 61 903 11 11
Email: info@orthovet.ch
The responsible entity is the natural or legal person who determines, alone or jointly with others, the purposes and means of processing personal data (Dr. med. vet. Patrick Blättler Monnier, info@orthovet).
2. Data Processing on Our Website
Collection and Storage of Data
Data is collected when you provide it to us, for example by filling out a contact form or using our webshop. Additional data is automatically collected by our IT systems when you visit the website. This data includes technical information such as your IP address, browser type and version, operating system, and time of access.
Legal Basis for Data Processing
Data processing is based on Art. 6 (1) (b) GDPR for contract fulfillment and Art. 6 (1) (f) GDPR for our legitimate interest in providing a secure and error-free service. In cases where consent is required, data processing is based on Art. 6 (1) (a) GDPR.
Purpose of Data Processing
Data processing is carried out to:
- Ensure the availability of our website and services,
- Process orders in the webshop,
- Analyze user behavior and improve our offering.
3. WooCommerce Webshop
Our webshop is based on WooCommerce. During the ordering process, WooCommerce processes data such as names, addresses, and payment information. Processing is carried out under Art. 6 (1) (b) GDPR for contract fulfillment. We have entered into a Data Processing Agreement with WooCommerce to ensure GDPR-compliant data processing when a purchase is made.
4. Adobe Stock Images
We use licensed images from Adobe Stock for the visual design of our website. Technical data such as your IP address may be transmitted to Adobe Stock when loading images on the website. For more information on Adobe’s data processing, please see their privacy policy.
5. Cookies and Similar Technologies
Types of Cookies
Our website uses cookies to enable various functions and improve usability. These cookies include:
- Essential Cookies: Required for the operation of the website and provision of basic functions (e.g., shopping cart).
- Analytics Cookies: Allow the analysis of usage patterns on our website.
Cookie Consent Management
When you first visit the website, you can set your cookie preferences via the cookie banner. You can enable or disable cookies in your browser settings.
Legal Basis
The storage of technically necessary cookies is based on Art. 6 (1) (f) GDPR. The use of analytics and optional tracking cookies is based on your express consent according to Art. 6 (1) (a) GDPR.
6. Analysis Tools and Third-Party Tools
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to analyze website usage. IP anonymization is activated, meaning that IP addresses are truncated within the EU. This data processing is based on Art. 6 (1) (f) GDPR. We have a Data Processing Agreement with Google to ensure the protection of your data.
Google reCAPTCHA
We use Google reCAPTCHA to protect our website from spam. Technical data is collected to assess user interaction and transmitted to Google. More information on Google’s data processing can be found in their privacy policy.
Google Maps and Web Fonts
To display interactive maps and unified fonts, we use Google Maps and Web Fonts. Technical data, including IP addresses, are transmitted to Google.
Multilingualism
All measures mentioned in the privacy policy are also implemented and applied in the individual foreign languages of this website. The contact details for questions, comments, etc. can be found under Imprint.
Availability of the Internet pages
We do not guarantee that the website operated by us will be available at all times and are not liable for error-free data communication. The website may contain links to third-party offers. When selecting these providers, we pay attention to the highest quality. We have no influence on how these providers handle the customer data collected on their own websites. We are therefore not responsible for their content and accept no liability in this regard. We are not responsible for compliance with data protection regulations by the providers included on the website.
7. Social Media Plugins
Our website contains links to social networks such as Facebook, Instagram, and LinkedIn. When activating these plugins, a direct connection to the providers‘ servers is established, transmitting data such as your IP address to the respective platforms.
Facebook and Instagram
These plugins are identifiable by the logos of the platforms. For details on data processing by these providers, please refer to Facebook’s privacy policy.
LinkedIn
When the LinkedIn plugin is activated, a connection to LinkedIn’s servers is established. Details on data processing are available in LinkedIn’s privacy policy.
Server Log Files
The provider of the website automatically collects and stores information in server log files. This data includes:
- IP address,
- Browser type and version,
- Operating system,
- Referrer URL,
- Hostname of the accessing computer, and
- Time of the server request.
This data is used for error analysis and to ensure the functionality of our services and is regularly deleted.
9. Data Security
Our website uses SSL/TLS encryption to protect your data during transmission. Additionally, our website is regularly checked for security vulnerabilities, and we implement all common security standards to protect your data.
10. Your Rights
You have the right at any time to:
- Access (Art. 15 GDPR),
- Rectification (Art. 16 GDPR),
- Erasure (Art. 17 GDPR),
- Restriction of Processing (Art. 18 GDPR),
- Object to specific processing (Art. 21 GDPR),
- Data Portability (Art. 20 GDPR).
If processing is based on your consent, you may withdraw it at any time. You also have the right to file a complaint with the competent supervisory authority. To exercise these rights, please contact us at info@orthovet.ch.
11. Changes to This Privacy Policy
This privacy policy may be updated from time to time. The current version is always available under “Privacy” on our website.
12. Objection to Advertising Emails
The use of contact information published within the legal notice for sending unsolicited advertising and information materials is hereby prohibited.
Effective Date: October 1, 2024
Mon: 8:00 AM-1:00 PM 2:00 PM-5:00 PM
Tue: 8:00 AM-1:00 PM 3:00 PM-7:00 PM
Wed: 8:00 AM-1:00 PM (Afternoon Research)
Thu: 8:00 AM-1:00 PM (Afternoon Research)
Fri: 8:00 AM-3:00 PM (Straight through)
Mon 8:00 – 9:30 AM
Tue 8:00 – 9:30 AM
Thu 8:00 – 9:30 AM
Dr. med. vet.
Patrick Blättler Monnier
Fasanenstrasse 13
4402 Frenkendorf
Tel. 061 903 11 11
Fax 061 903 11 13
info@orthovet.ch