New Patient Registration orthoVET Switzerland

Welcome to the new patient registration at orthoVET Switzerland

Use the new patient registration form at orthoVET Switzerland to easily plan your appointment and submit all important information about the treatment in advance. This will help our team to optimally prepare for your pet’s needs. If you have a referral from your vet, please use our referral form. If you have any questions, please do not hesitate to contact us here.

You will receive the completed form for signing on the day of your appointment. Please also note our general terms and conditions.

We look forward to working together for the health and well-being of your dog!

New patient registration and appointments
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Gender
Castrated
Dog health insurance
Payment method
Terms and Conditions

Terms and Conditions

  1. Scope of Services
    We offer veterinary services such as consultations, treatments, surgeries, and emergency care.
  2. Appointments
    Appointments must be scheduled in advance. Missed appointments or cancellations within 24 hours may incur charges.
  3. Fees and Payments
    Fees are provided prior to treatment. Payment is due immediately after the service unless agreed otherwise.
  4. Insurance
    We cooperate with most pet health insurance providers; the client is responsible for claims.
  5. Liability
    We are not liable for unforeseen reactions unless proven negligent.
  6. Emergency Services
    Emergency services outside regular hours may incur additional fees.
  7. Prescriptions and Medications
    Prescribed medications are for the specific treatment only. Unused or expired medications must be disposed of according to local regulations.
  8. Client Responsibilities
    Clients must provide accurate health information and inform us of known conditions or behaviors.
  9. Data Protection
    We adhere to Swiss data protection laws. All personal and animal data is used for medical and administrative purposes only.
  10. Applicable Law
    These terms are governed by Swiss law. Disputes will be settled in the jurisdiction of the clinic’s location.

Cancellations

Missed or late cancellations (within 24 hours) will be fully charged.

Emergency Consultations

An additional fee is charged for emergency consultations based on GST (Society of Swiss Veterinarians) guidelines.

Important Notes

Payment is required immediately after each treatment, either by cash or card. By submitting the patient registration form, you confirm your understanding of the direct payment policy. The form will be signed on the day of the appointment. If a first consultation (1 hour) is canceled within 24 hours, the reserved time will be charged unless filled by another patient.

Opening Hours

Mon: 8:00 AM-1:00 PM 2:00 PM-5:00 PM
Tue: 8:00 AM-1:00 PM 3:00 PM-7:00 PM
Wed: 8:00 AM-1:00 PM (Afternoon Research)
Thu: 8:00 AM-1:00 PM (Afternoon Research)
Fri: 8:00 AM-3:00 PM (Straight through)

Phone Hours

Mon 8:00 – 9:30 AM
Tue 8:00 – 9:30 AM
Thu 8:00 – 9:30 AM

orthoVET Canine Locomotion Center Logo

Dr. med. vet.
Patrick Blättler Monnier
Fasanenstrasse 13

4402 Frenkendorf
Tel. 061 903 11 11 

Fax 061 903 11 13
info@orthovet.ch

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